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FAQ

Questions, answered

The things shippers, carriers and drivers ask us most. Can't find what you need? The team is one message away.

How does Liftzor work?

Post a shipment with the cargo, pickup and drop-off. Verified carriers send competitive quotes — or use Instant Match to set a fixed price and have it broadcast to nearby carriers. Track delivery end to end, and pay on confirmed delivery.

What does it cost to use Liftzor?

The apps are free to download. You pay the shipment price you agree with the carrier; Liftzor's service fee is shown up front before you commit — never hidden, never a surprise.

How are payments protected?

Every payment is held in escrow. Funds are only released to the carrier once delivery is confirmed — protection for the shipper and the carrier alike.

How do I become a carrier?

Download the carrier app and register your fleet and drivers. Every carrier and every vehicle is reviewed and inspected before taking jobs — so shippers can trust who's moving their cargo.

What types of cargo can Liftzor move?

Six vehicle classes — from documents, parcels and food on a dispatch bike, through pickup vans and lorries, to containers and heavy machinery on flatbed and lowbed trailers. See the Fleet page for what each one carries.

What is Instant Match?

For urgent jobs: post at a fixed price and Liftzor broadcasts it to nearby verified carriers in expanding waves. The first carrier to accept wins the job — no waiting on quotes.

Where does Liftzor operate?

Across Nigeria — port freight and container haulage, general and bulk cargo, and reliable last-mile delivery. Wherever your cargo needs to move, Liftzor connects you to verified carriers.

How do I get help?

Reach the Liftzor team by WhatsApp, email (hello@liftzor.io) or phone — everything's on the Contact page, and our team usually replies within one business day.

Still have a question?

Our Port-Harcourt-based team is happy to help.

Contact us